FAQs

FAQs
What are your hours of operation? 
March-June 8:00 am-4:30 pm 
July-February 9:00 am-4:30 pm 

How do you ship our purchases?
We ship a variety of ways: FedEx priority overnight, FedEx standard overnight, FedEx Saturday Delivery , FedEx Ground, and UPS Ground and UPS Priority. We also ship via air for wholesalers on orders of 50 pounds or more for fresh goods.


How much does shipping cost?
Prices vary tremendously. We offer delivered pricing to our chefs, no hidden packing or shipping fees, which gives you your actual
food costs up front. We offer FOB pricing unless requested otherwise for our wholesaler customers. 

Do you ship on Fridays? 
Yes! We ship FedEx Saturday delivery and FedEx Ground on Fridays. We also ship via air. 
In Season!
Beautiful morels available now through September!
​What are you shipping minimums?​
Via FedEx/UPS, our minimum is one case. Via air, our minimum is 50 pounds.

What are your cut off times for shipping?
We ship from 5 different time zones with 100s of different suppliers so cut off times vary. Please give us a call if you have questions regarding times. 

What are the seasons for wild mushrooms and specialty produce? 
Please see our Wild Calendar page for details. 

Can I buy items online?
No, we are not offering our products online at the moment.

What is your return policy? 
We offer 100% guarantee including shipping within 24 hours of receiving product. If you are not satisfied with your purchase, please give us a call within 24 hours of receiving the product to get a full credit.

Elegance Distributors
106 S. Main St.
P.O. Box 275
Eaton Rapids, MI 48827
Toll free: (800) 487-6157
Office: (517) 663-8152
Fax: (517) 663-8153
Email: sales@elegancedistributors.com
Hours of Operation
Monday-Friday 9:00am-4:30pm

Follow Us
Our beautiful micro flowers, available year round